
By Martin Brampton
Published: Tuesday 09 November 2004
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Name
David Chassels
Location
Chesham
Occupation
CEO
Comment
You pre-suppose business is complex - it is not - IT has made it complex over the past few decades. People and their day to day tasks i.e. their "process" and the rules under which they operate make a business. Technology should support this with flexibility to change as the business changes - the technology exists now to do that and once you think and deliver this way complexity is just removed by the bucket load! The result removal of the conflict between users and IT because it is no longer about technology. By the end of the decade technology will be outsourced as not a core business competancy and the "poor" business person will have no excuses!
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