Radical Meldrew

Suburbs

Common Sense Distributor

Recognising IT as an essential business process is good. Unfortunately, when it comes to IT management, it all goes down hill from there in bucket-loads of hype.

Bad experiences of innovative management decisions which will, apparently, lead to a better cohesive IT strategy, enhanced customer experience etc, etc…are commonplace. The first indication is a presentation announcement by the consultants on behalf of management. These are usually entitled “A new tomorrow” or something equally, er, imaginative….Of course there is the inevitable sweetener of drinks & munchies provided afterwards, the managers always stay behind just long enough to look smug and pledge their wholehearted support before leaving quickly with a “tuck in, there’s plenty there”. – I suspect that “Leg it whist their mouths are full and they can’t ask awkward questions” is nearer the real reason for that hasty retreat.