Silver surfers get online...
By silicon.com
Published: 18 March 2004 15:50 GMT
18.03.99: UK Cabinet 'enforcer' Jack Cunningham has announced plans to use technology to help provide government services for the elderly.
Labour's 'Better Government' programme will offer computer training to older people who want to take advantage of kiosk-based services that are being proposed for delivering government benefits online.
Speaking in the House of Commons, Cunningham said telephone help lines and consultative forums on services will give the elderly a chance to "experience the best of these trailblazers".
18.03.04 The 'silver surfers' have been the subject of as many government initiatives as they have news stories - such is the interest in getting their demographic online.
In part, the reason is the patronising fascination with proving that everybody can use the internet - 'even the elderly'. But, more practically, the internet provides the greatest service to those who may otherwise be unable to get out and about.
Online shopping and online banking are just two examples where elderly surfers can remove the hassle from the weekly routine as well as improve their personal safety. Similarly, public services being moved online also provide help to the elderly - and with government services being moved online by 2005, it's important that all walks of life know how to access them.
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