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Law & Policy

By Andy McCue

Published: Thursday 22 July 2004


Name

Anonymous


Location

Warwickshire


Occupation

IT Support Officer


Comment

I'd be interested to know if part of the failure of these new systems is because the user doesn't understand how they work and/or they don't cover all aspects of the job task requirements.

It's quite usual for IT Consultants to forget to 'consult' the staff who use these systems.



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