To print: Click here or Select File and then Print from your browser's menu

This story was printed from silicon.com, located at http://www.silicon.com/

Story URL: http://management.silicon.com/government/0,39024677,39168251,00.htm

Norton Rose reaps rewards of comms upgrade
Case study: Why law firm's new £1.9m network is bloomin' marvellous

By Gemma Simpson

Published: Thursday 23 August 2007

International law firm Norton Rose has signed a £1.9m contract with Affiniti to upgrade its communications network.

The legal firm moved from six offices to a single London-based building in May this year and needed to consolidate its communications network.

As part of the contract, Affiniti implemented online document collaboration to help speed up contract drafting for clients as its lawyers can work with colleagues around the world.

Video and audio conferencing are also available on company laptops to improve communication.

Got two seconds?

Make your voice heard - take our latest poll.

Anthony Salter, programme manager at Norton Rose, said the communications network integrates a host of features and capabilities which can help staff work more effectively and efficiently, without increasing costs.

Salter added the network saves the company time and money with international internal calls made across the IP network.

Affiniti also provided training and support to help Norton's 2,000 lawyers and support staff with the new system, including a team of "floor-walkers" to assist employees during the first few days of the change-over.

The training and support for our staff made the integration and adoption of the new technology as smooth as possible, Salter added.

The unified communications system is based on a Multi Protocol Label Switching VoIP network, built on Cisco technology.

Norton Rose inked a £5m data security and storage deal with BT last year.