You are here: silicon.com > Management > IT Director

IT Director

No smoke without wire as Dell laptops go up in flames

Dell is recalling a range of notebook computers after a battery fault caused them to catch fire.

By Ben King

Published: 3 May 2001 12:56 GMT

A statement on Dell's website said the company is "voluntarily recalling certain batteries that were sold for use with some models of Latitude and Inspiron notebook computers."

"These batteries can short circuit, even when the battery is not in use, potentially causing them to become very hot, release smoke and possibly catch fire."

The batteries were sold separately from the computers. In Europe the batteries were sold between 22 June and 4 October 2000.

The news is a major embarrassment for Dell, which strongly prides itself on its record for reliability. The company is offering two replacement batteries in exchange for each faulty battery returned, in a bid to placate angry customers.

On Tuesday Dell moved to quash speculation that the company was planning to fire more staff, in addition to layoffs already announced. Like other computer makers Dell has been badly hit by the downturn in the PC market.

  1. Zones
  2. Management
  3. Networks
  4. Software
  5. IT Services
  6. Hardware
  1. Verticals
  2. Public Sector
  3. Financial Services
  4. Retail & Leisure

Mark Crichard Doing business with citizen developers: Beware the legal pitfalls Legal Eye: Make sure your business is protected from potential hazards

Tim Ferguson How CIOs can achieve post-recession success Q&A: McKinsey & Company on living in the 'new normal' business world


  • Jobs
Data Centre Engineer (Dell HP SAN CISCO) Global Software Vendor

Data Centre Engineer (Dell HP SAN CISCO) Global Software Vendor Position: Data Centre Engineer Location: Central London (opportunity for some ...

Internal Technical Sales Support- Industrial Batteries

Challenging opportunity for an Internal Technical Sales Support Account Manager with a Market Leader of Engineering solutions for Harsh Environments ...

Dell Certified Engineer needed

My client is looking to secure the services of 2 DCSE certified Dell engineers on 3 month contracts to work on client sites installing and setting up ...

Agenda Setters 2009
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.





Quick Sitemap Links: