You are here: silicon.com > Management > IT Director

IT Director

Change your flight online with Ryanair

But it can be cheaper and Easier

By Ron Coates

Published: 8 March 2004 18:00 GMT

Ryanair is to let passengers change their flight or sell tickets to a friend online.

If you're not going to make a plane, you can change the flight or the name of the passenger (sell/give it to a friend) for £15/€22 up to 12 hours before the departure. In more sudden cases of emergency inability to fly, passengers can phone the Ryanair call centre and do the same thing for £20/€30 up to three hours before takeoff.

Paul Fitzsimmons, Ryanair spokesman, explained: "You've always been able to do this through a call centre, we've just extended it online. It's to make sure that you don't lose your money if you can't fly. Tickets are non-refundable.

"With 8-9 per cent of passengers no shows, we can't say how many people already use this facility."

However, competitor Easyjet has beaten the Irish to the punch and is cheaper. Changing name and flight on its website costs £10/€14, while through the call centre it's £15/€21. And you can do it until two hours before a flight.

Both airlines offer refunds under proven cases of cataclysmic circumstances.

  1. Zones
  2. Management
  3. Networks
  4. Software
  5. IT Services
  6. Hardware
  1. Verticals
  2. Public Sector
  3. Financial Services
  4. Retail & Leisure

Peter Cochrane Peter Cochrane's Blog: Can I become faster and smarter? We could all use a little more help from our machines

Mark Crichard Doing business with citizen developers: Beware the legal pitfalls Legal Eye: Make sure your business is protected from potential hazards


  • Jobs
Emergency Planning / Business Continuity specialist

My NHS client urgently requires an Emergency Planning/Business Continuity specialist to provide cover for a gap that has arisen in the team due to ...

Test Systems Engineer (Passive)

Personality/Motivation Focused & self motivated to work to high standards Able to work alone or as part of a small team with minimum of supervision ...

C++ Developer

They have developed a new generation of passenger management systems which will be used by many of the leading airlines in the world. Flight ...

Agenda Setters 2009
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.





Quick Sitemap Links: