
Even the computers had the weekend off...
Published: 29 March 2005 16:05 GMT
A Barclays computer glitch left the bank's customers without the use of its ATM machines and online banking for much of the Easter bank holiday weekend. All services are only today returning to normal according to some customers.
The problem struck at 01:00(BST) on Sunday morning, around the time the clocks went forward, leading many to believe the computer glitch, to which the problems were attributed, was related to a problem with the clock settings.
However, Barclays today told silicon.com that earlier media reports suggesting the change to British Summer Time was responsible were wide of the mark.
A spokeswoman for the bank also dismissed suggestions that the culprit had been a manager who set the clocks back rather than forward.
"It was an issue with a small piece of our IT hardware," said the spokeswoman. She added the bank is currently investigating exactly what went wrong with the kit, which was not named.
Around 1,500 cash machines in the south of England went offline and stayed offline until around 17:00(BST) on Sunday evening.
Some customers are calling for compensation and the bank says it will listen to all complaints.
"We're asking any customers who experience any financial loss as a result of this problem to contact us and we will address them on a case-by-case basis," said the spokeswoman.
Equipment / Machines Engineer. Are you looking for unmatched career potential? Then i have the job for you! My client, based near Hull, is a global ...
They don't just design, build and sell book binding machines; they strive to help their customers with complete book finishing solutions, customised ...
Internal Media Sales Executive - Online/Offline Media Sales Sutton 17-20k Base, 20-25k OTE plus Benefits Our client, part of a FTSE 100 listed ...
Agenda Setters 2009
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.
Power Solutions Article: High-Availability Virtualization with Dell EqualLogic Arrays...
Power Solutions Article:Â Power Solutions Article: Getting Started with Microsoft...
Customer Case Study:Â A L Filters
Solution Brief: Dell Equalogic PS Series Can Offer Robust, High-Availability Infrastructure...
Stories from the web...
Copyright © 2008 CBS Interactive Limited. All rights reserved. Top of page
Naked CIO Naked CIO: Social networks are useless for finding a job 'Quantity over quality' approach poisoning professional networks
Peter Cochrane Peter Cochrane's Blog: Uneconomics We must move away from short-termism to prevent next economic crisis