
Gov't open to offshoring
By Nick Heath
Published: 24 June 2009 12:24 GMT
With predictions that a £50bn cut in public services spending is needed by 2020, senior Whitehall figures have indicated that they're open to an increased offshoring of government IT.
According to Alexis Cleveland, director of transformational government for the Cabinet Office, sending some areas of tech work abroad could result in cheaper and better-quality IT services.
Asked how much scope there is to increase offshoring within central government, Cleveland said: "With legacy systems and a lot of back room operations it could be a fairly high proportion."
"With modulised elements of code and the like I would see a great cost reduction and improvement in quality through using offshoring," she told silicon.com at the Government Computing Live event.
Andrew Gay, acting CIO for the Ministry of Justice, said there is scope for more work to be carried out offshore in his department, giving the example of application development for a system such as the C-Nomis offender case management system for prisons.
"We spent a lot of money on the development base for C-Nomis," he added.
He said, however, that any new work being sent offshore would have to be carefully scrutinised: "There are some government departments taking development offshore, there is some non-essential personal data that is hosted offshore but there is not a government policy on it, nor do I think the government would do a big policy on it at the moment. It would have to be judged on its individual merits," he told silicon.com at the recent GovNet Modernising Justice Through IT conference.
The comments come ahead of a report into how much public sector work should be offshored, which cross-government group the Strategic Supply Board will present to the CIO Council at the end of next month.
Any government commitment to further offshoring could help meet targets set out under the Operational Efficiency Programme (OEP), the recent report by ex-Logica CEO Martin Read that sets out the public sector need to use shared services and outsourcing to help it save £7.2bn per year on its IT and back office systems.
Sureyya Cansoy, head of public sector programmes for UK IT trade association Intellect which was consulted for the OEP report, said there was some confusion among public sector IT suppliers about how much work could be offshored and welcomed any guidance on what types of work could be carried out abroad.
"Clarity around which parts of government can be offshored would be very useful," she said.
Whitehall already offshores a limited amount of work, including some back office operations under the NHS Shared Business Services Centre run by Steria and the Department of Health. The joint venture provides back office services to more than 100 trusts and offshores about 60 per cent of its work to India.
The centre's performance has been mixed: despite having signed up one quarter of all NHS trusts, it's also about three years behind its target of having 40 per cent of trusts on board and that is not expected to break even until this year.
Public sector union PCS however has raised concerns over the impact of offshoring on the quality and security of public services.
"Once you start offshoring the lines of accountability in terms of how data is handled, how the contract is managed and how it is delivered become diminished," a PCS spokesman said.
"People need to ask themselves do they want public services driven by a race to the bottom in terms of costs."
Joined up government again here. Tech jobs are app...
drew stephenson
Gordon Brown's UK Jobs for UK workers is laughable...
Anonymous
Spend UK taxpayer money on foreign imports rather ...
Charles Smith
we are going to offshore government IT ?
possib...
karen challinor
Establish lines of communication within the Project Organization, towards Partners, Sub-Contractors and Suppliers and towards the Client. GE Oil & ...
This opportunity will provide the right candidate with the opportunity to travel as work is currently being carried out in the North Sea and the Gulf ...
Our Client is looking for a Software Systems Engineer, to support its offshore Oil and Gas division. Responsibilities:Offshore Systems Product ...
Agenda Setters 2009
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.
Stories from the web...
Copyright © 2008 CBS Interactive Limited. All rights reserved. Top of page
Naked CIO Naked CIO: Social networks are useless for finding a job 'Quantity over quality' approach poisoning professional networks
Peter Cochrane Peter Cochrane's Blog: Uneconomics We must move away from short-termism to prevent next economic crisis