
By Jo Best
Published: Friday 07 November 2003
Email story to a Friend | Report Abuse
Name
Mahmoud El Nomrossy
Location
Egypt
Occupation
IT Consultant
Comment
It is normal from many angles that corporation go to outsourcing the Call center services due to: 1 Cost in UK is high due to many known reasons, 2 Technology and its implementation is a global commodity now not a western priviledge, 3 Services when outsourced provide less headaches for mgmt and no unions problems as seen now emerging in the rail call center, 4 comm and it are now everywhere for everybody
It is normal from many angles that corporation go ...
Mahmoud El Nomrossy
Agenda Setters 2009
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.
Data Protection Strategies: Deduplication for More Efficient Backups
Dell PowerVault DL2100 Powered by CommVault - Spec Sheet
True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric...
Learn how Performance Metrics for Telcomm Expense Management Drive new ROIs and SLAs
Copyright © 2008 CBS Interactive Limited. All rights reserved. Top of page
Stuart Roberts Shared services - how to get it right in your business Recession boosts uptake
Rob Bamforth Plenty of life ahead for RFID and NFC From waving your phone at shopkeepers to saving electrical workers' lives