By Andy McCue
Published: Wednesday 14 January 2004
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Name
Craig Golby
Location
Birmingham
Occupation
IT Constultant
Comment
Luqman Arnold, CEO of Abbey, said in a statement: "We have taken some tough business decisions today that are absolutely necessary to the health of Abbey's future and for giving our customers better service at a competitive price."
"better service at a competitive price", I think he has missed the boat. All of the comment so far has pretty much admitted that the service is the same or inferior, its the cost savings that are driving people out there.
Sounds like yet another good reason to close my Ab...
Anonymous
What a disappointment. As an Abbey customer of 15 ...
Anonymous
"Necessary to the health of Abbey’s future," says ...
Karen Challinor
Luqman Arnold, CEO of Abbey, said in a statement: ...
Craig Golby
Close your abbey accounts, vote with your wallet. ...
Rob C
What are the implications of outsourcing to countr...
Anonymous
So much for 'valuing people as individuals' and ac...
John Ford
The financial services industry has gone mad. I wo...
Anonymous
the customer service that is provided by abbey now...
Anonymous
the stupid abbey bank are destroying my home life ...
Anonymous
Have you tried the cust service at The Nationwide?...
Anonymous
I had an Abbey account, have done for years but af...
Laura H
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