By Andy McCue
Published: Tuesday 11 May 2004
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Name
Martyn Kinch
Location
Manchester
Occupation
Manager
Comment
Agree. I switched from Norwich Union because I kept getting India based call centeres. I think it is wrong, and the company that just answers the phone (without automated call handling) in the UK gets my vote and business every time. (Direct Line get all my insurance because they do exactly that)
Offshoring does NOT benefit customers. Good on the...
Keep Jobs in the UK
When I want detailed and accurate information from...
Anonymous
I declined to use Norwich Union for car insurance ...
John Bend
Offshore = Poor service = customers buy elsewhere,...
Anonymous
Agree. I switched from Norwich Union because I ke...
Martyn Kinch
A consumer site detailing which UK companies that ...
Anonymous
I wonder how this will be reflected in the BBC's B...
Ruprecht
Eagle Star/Zurich have lost both my car insurance ...
Gordon Rees
I recently bought a Dell computer for personal use...
Anonymous
Why Offshore when there are numerous outsouring co...
margaret walker
I think that some of the views seen here show extr...
Matt
I have done exacly the same. Norwich Union call ce...
Barry Gallagher
Norwich Union call centres are very poor!
I th...
james bruce
I have no hesitation in moving my business from co...
Robert Haddock
I feel exactly the same as your findings.
Dont ...
Anonymous
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