By Quocirca
Published: Friday 28 July 2006
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Name
Rita O'Brien
Location
Islandia, NY
Occupation
Public Relations - CA
Comment
The ‘underground maps’ mentioned in this story depict the ITIL framework as a subway system -- with all the ITIL processes and process activities clearly visible -- and are available at http://www3.ca.com/technologies/Collateral.aspx?CID=90322&ID=5755.”
Thanks for the very insightful article.
I recen...
Robin Yearsley
The ‘underground maps’ mentioned in this story dep...
Rita O'Brien
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