Richard Taylor

Rotherham

Self employed small businessman

What an excellent article from Peter at his quality best. People have been forced to put with shoddy goods and services for years.

I like to go to the Autumn Gift Fair at the NEC: innovation and excellence abounds and it restores my faith in UK PLC. Why is this not translated into quality jobs in manuifacturing industry? Quite simply because, unlike the German Karstadt or Paris Galeries Lafayettes, UK retail is big, many buyers (there are some exceptions) are inflated and lazy and just want an easy life with minimal marketing and Chinese prices.

I should add that high property related overheads in UK add a huge risk element to UK retailing, further squeezing investment in innovation and service.