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BT targets smaller companies with new outsourcing service
Size does matter...

By Graham Hayday

Published: Monday 28 April 2003

BT is to target companies with a minimum turnover of £50m with a new outsourcing service, a shift in its strategy which until now saw it focus on larger organisations with a turnover of more than £100m.

BT said today that it is now working with such customers on a "strategic and tactical level" to design, implement and manage their entire ICT (information and communications) infrastructure.

Craig Rowland, managing director of BT Business, said in a statement: "The cost and logistics of outsourcing an operation have until now been prohibitive for many firms, even though they are competing against ones which do have greater economies of scale. By making our outsourcing expertise more widely available, we will be able to help many firms use communications to make better use of their IT and thus operate more efficiently."

Charges are based on the level of involvement from BT, but the company said that there is no requirement for a minimum spend. Customers can opt for anything from basic network management to full service delivery including the transfer of people and assets.

The service will be provided in conjunction with BT's partners, including Cisco, Dell and Oracle.