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UK tops tech support poll
I'm lovin' IT...

By Gemma Simpson

Published: Wednesday 29 August 2007

UK companies are leading the way for IT support.

More than three-quarters (78 per cent) of IT professionals in the UK said their IT support is "excellent" or "good", according to research.

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Across Europe, the Middle East and Africa this figure falls to 76 per cent and globally it is 77 per cent, in a poll run by research house IDG for Unisys.

UK companies also offer greater levels of assistance to workers, with more than half (52 per cent) of businesses offering 24x7 IT support.

Only one-third (34 per cent) of companies in EMEA and 40 per cent of companies globally offer such round-the-clock assistance.

Three-quarters of UK workers use computers or computer-driven devices, with 48 per cent of the UK's companies approving of staff using corporate IT systems for personal projects.

But Blighty is lagging behind the rest of the world for dishing out mobile devices to its staff, with 46 per cent using these gadgets for work, compared to 54 per cent across EMEA and 49 per cent globally.