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IT Pro

By Will Sturgeon

Published: Friday 22 October 2004


Name

Barry Whitesides


Location

Irvine, CA


Occupation

Network Systems


Comment

An interesting article. As someone who is having their Network management job outsourced to Brazil, and as someone who has a recent college graduate looking for work, I think the impact of Offshoring should be reviewed in light:

> Of the Cultural differences between "home" markets and the outsource country in terms of project management, documentation, task prioritization and urgency which are vastly different.

> Of the impact on Colleges which lose "partnership" with business in developing training that corelates to business needs

> Of the impact on Development of the training for the "higher level" jobs when the entry positions have departed and the corporate training structure has been dismantled

> The disconnect between the "higher level" positions (Managers) and the "back office" positions (Execution) in monitoring the cohesion of Operations and Strategy

> The inclusion of Customer Service, Development, Network Management and Deployment as "back office" positions to be offshored instead of core technology

> I would also revalidate the proposition that domestic investment is increased as a result of offshoring. My own experience is that the "higher level" management jobs tend to follow, and that the goal is reduced cost and ROI not the generation of capital for domestic investment. The money is lost to the domestic market.



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