By Tim Ferguson
Published: Monday 23 June 2008
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Name
Roger Huffadine
Location
Worcester
Occupation
Innovator
Comment
The 'disconnect' is in the brain of the person who negotiated the SLAs and agreed to them. Techies can only do what is possible with the tools and applications - if a womble business development manager [sales person] has negotiated SLAs that are fiction then nobody is going to be happy.
Presented as a disconnect between IT and business....
Nick Cole
The 'disconnect' is in the brain of the person who...
Roger Huffadine
a very simple solution
stop blaming the poor so...
Karen Challinor
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