By Tim Ferguson
Published: Monday 23 June 2008
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Name
Karen Challinor
Location
UK
Occupation
staring at clouds
Comment
a very simple solution
stop blaming the poor sods who have to try and meet the SLA targets, fire the idiot who drafted and agreed an unattainable SLA and redraft and agree one that can be met
Presented as a disconnect between IT and business....
Nick Cole
The 'disconnect' is in the brain of the person who...
Roger Huffadine
a very simple solution
stop blaming the poor so...
Karen Challinor
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