Getting to grips with nonverbal communication
Published: 13 June 2008 11:12 GMT by BNET.com Staff
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Author of The Nonverbal Advantage Carol Kinsey-Goman, argues that 93 per cent of the messages we give out have nothing to do with what we say. Here, she explains the importance of body language, eye contact and even the best angle to approach someone.
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Agenda Setters 2009
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