
IT harbours the worst offenders...
By Jo Best
Published: 16 June 2004 15:40 BST
Email may be one of business' favourite ways to shift information between colleagues and customers but apparently a large number of companies are sending confidential content to people they shouldn't.
A survey commissioned by mail-filtering firm SurfControl found 39 per cent of workers had discovered information not meant for them landing in their inboxes and 15 per cent said they had sent confidential data to the wrong people.
While a few erstwhile employees might be happy to ignore protocol – sneaking off with customer lists via email when changing jobs – most of the content that goes astray is an accident. People hit reply to all or accidentally let Outlook fill in the recipient only to find the wrong name in the frame.
Martino Corbelli, marketing director for SurfControl, said: "Nine out of 10 times, it's not malicious, it's people hitting the wrong button who wouldn't dream of doing it on purpose."
Comparing the results from this survey with a similar study undertaken two years ago, the problem is much worse now, he added, but a mixture of policies, education and filtering can help the problem.
IT staff fared far worse than their human resources counterparts. 45 per cent of IT professionals have received content they shouldn't while just 23 per cent of HR workers could say the same.
IT Staff faired worse by receiving more erroneous ...
Steve Houghton
Defence Time! how can IT departments be accused of...
Graham Dunne
I learned lots of interesting information about pe...
Anonymous
Vendors:Alcatel: ATM and Frame Relay Platforms You will be part of the day shift looking after the Europe, Middle East and Africa Bloomberg private ...
GME brand retailers, field managers and internal departments to develop service request resolutions & action plans Escalating issues to the Team ...
To take the lead for the service: promoting the service at all times to care workers, clients, and potential customers (including private clients, ...
Agenda Setters 2008
Welcome to the ninth annual Agenda Setters poll – silicon.com's list of the top 50 most influential individuals in the technology and IT industries, from techies and CIOs to entrepreneurs and business leaders. Find out more in our latest special report.
Stories from the web...
Copyright © 2008 CBS Interactive Limited. All rights reserved. Top of page
Mark McDonald CIOs: Go large for services The bigger the better
Stuart Packham Looking for a job? Look no further Five top recruitment trends